About Smarta Switch Australia

Founder-led. Brisbane-based. Family business.

Smarta Switch is a UK-born family brand bringing transparent, founder-led business energy brokering to businesses across Australia.

No cost to you. We're paid by the energy retailer when you switch, never by you.
The story

From the UK to Brisbane.

In 2015, Joedy Lawrence founded the original Smarta Switch in the UK. The premise was simple: most small businesses are overpaying for their energy, no broker is genuinely on their side, and the industry deserves someone local who actually answers the phone.

A decade later, Smarta Switch UK looks after hundreds of pubs, cafes and shops across South Devon and Plymouth, still on the same rule it opened with.

In 2026, with his blessing and the same playbook, his son Joe launched the Australian sister company: Smarta Switch Australia. Joe owns it and runs it. Same brand, same standards, Australian feet on the ground.

Joe Lawrence, founder of Smarta Switch Australia

Joe Lawrence

Founder

Ten years in B2B sales and account management before this, closing real contracts and learning what a bad one costs. I grew up around dad's Smarta Switch in the UK, then brought the playbook to Brisbane.

One rule, and everything here is built on it: give the client the number straight. I read every bill line by line, show you what is actually on it, and tell you what we get paid before you commit to anything. If your current deal is already sharp, I will tell you that too.

joe@smartaswitch.com.au
The mission

Stop Aussie businesses overpaying for energy.

Most business owners have no idea whether their power or gas contract is any good. The bill is hard to read, the renewal letter turns up when it is too late to act, and the default rate quietly does the damage.

Smarta exists to fix that for small and growing businesses across Australia: a real comparison, the commission on the table, and one person who picks up the phone and stays on your account for the long haul.

Send me your bill
The platform

Built so switching takes minutes, not weeks.

Behind the phone call is a platform we built for one job: getting a business from a confusing bill to a better contract with as little of the owner's time as possible.

1

Snap your bill

Upload a photo or the PDF. The platform reads the rates, usage and meter details off it, so you are not filling in forms.

2

No bill? No problem

Sign the Letter of Authority online and we get the bill straight from your current retailer. Nothing for you to dig out.

3

Same terms, every retailer

Your site goes to the retailer panel on identical terms with the same deadline, so the prices that come back are a true like-for-like.

4

Every price, commission shown

You see every offer ranked side by side, with what we get paid printed on each one before you choose.

5

Accept online

Pick the offer you want from your Smarta account and we handle the paperwork and the switch with the retailer.

6

Your renewal, diarised

Your Smarta account keeps your contract and renewal date, and we go back to market before it ends so you never roll onto a default rate.

What we believe

Six things we operationalise on every deal.

1

Disclose commission

We're paid by the retailer when you switch. We tell you that on day one. Ask us the dollar amount, we tell you.

2

Show every offer

Every quote shows all retailers we got prices from, not just the one we recommend. You see the comparison.

3

Recommend honestly

If we recommend a retailer where our commission is lower, we say why. The customer's interest comes first.

4

Don't force the switch

If your current contract is already at market, we'll tell you to stay put. Forced switches kill trust.

5

Answer the phone

Our direct mobile is on every contract. No 1300 number, no ticket queue, no being passed around. Your Smarta account shows your renewal date and your contract whenever you want to look, and a real person still answers the phone.

6

Diary the renewal

We rebid the market 60-90 days before your contract ends. No silent auto-renewals to standing rates.

Two minutes today. A straight answer on your bill.

No commitment. No pressure. Just a clear comparison of what you could save.

Take the Smarta Switch Talk to an expert
Take the Smarta Switch Talk to an expert